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B. Lindenbeck, "A research framework for analyzing customer journeys in the digital age," in Enlightened marketing in challenging times, 2020, pp. 179-180.
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Anthology
A research framework for analyzing customer journeys in the digital age
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Enlightened marketing in challenging times
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Conference paper
B. Lindenbeck, "A research framework for analyzing customer journeys in the digital age," in Enlightened marketing in challenging times, 2020, pp. 179-180.